Ford Hispanic Communications
Shifting Cultures
Challenge
Ford sought to build authentic connections with U.S. Hispanic audiences in major metropolitan markets—a demographic with significant purchasing power but historically not prioritized by automotive marketing. The brand needed to earn trust in a highly competitive category.
Insight
Hispanic audiences value brands that reflect their lived experiences and uplift their stories. Trust isn't built through translation; it's earned through genuine storytelling, authentic understanding, and community presence that demonstrates long-term commitment.
A grassroots network built for connection
Moore launched and continues to lead Ford’s first U.S. Hispanic grassroots communications program – spanning Miami, New York, Los Angeles, Dallas, and Houston. Through events, local activations, enterprising news, and stakeholder partnerships, the program deepened ties with Hispanic journalists, influencers, and communities. Each story, from showcasing Latino leaders to celebrating creativity in Detroit, positioned Ford as a brand that understands and invests in its audience.
Over 13 years, this commitment has evolved into one of the strongest hispanic media relationships in the industry. Ford now leads all U.S. automotive brands in Hispanic media share of voice, surpassing Toyota and Honda.
Hispanic Share of Voice
Favorability
Earned Media Hits Secured in 2024
Other Work
Expert Care, Shared Mission
Protecting pediatric care together.
From Algorithms to Authenticity
Human stories at the heart of every connection.
The Future, Unlocked
Big Dreams, Real Plans—made possible.